Have a question about sizing, made-to-order pieces, shipping, care, services, or your order? Explore the information below or contact the studio at hello@rosellestudios.com.

FAQ:

How long does a made-to-order piece take?
Roselle Studios pieces are thoughtfully made to order. Please allow approximately 10–15 business days for production before shipping.

How do I choose my size?
Please refer to our Sizing & Care guide before ordering. If you need additional guidance, contact the studio before placing your order.

Can I request a different fabric or color?
Select designs may be available in additional fabrics or colors depending on availability. Please contact the studio to discuss your request before ordering.

Do you offer alterations?
Yes. Alteration services are accepted based on availability and the scope of the project. Visit our Alterations page to submit an inquiry.

How do custom collaborations work?
Each custom collaboration begins with an inquiry and consultation. Once the concept, timeline and scope are established, Roselle Studios will provide availability, next steps and a project quote.

When will my order ship?
Made-to-order pieces ship after the production period is complete. Curated and ready-to-ship items may follow different timelines. Tracking information will be emailed once your order ships.

What is your return policy?
Eligibility varies depending on the type of item purchased. Please review our Refund Policy before placing your order.

How should I care for my Roselle piece?
Care instructions vary by fabric and design. Please follow the instructions provided on the product page or visit our Sizing & Care guide.

How can I contact Roselle Studios?
Email hello@rosellestudios.com or submit an inquiry through our Contact page.

STILL HAVE QUESTIONS?
We’re happy to help. Contact the studio and we’ll be in touch soon.